Account Access and Management - VA PASS Infosite

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Account Access and Management

App Installation

How do I download KinderSmart to an Android phone [English] [Spanish]
🎥 How do I download KinderSmart to an iPhone [English] [Spanish]
How do I download KinderSmart to an iPhone [English] [Spanish]
Best practices for managing KinderSmart [English] [Spanish]

Registration and Login

How do I register for KinderSign [English] [Spanish]
🎥 How do I register for KinderSign [English] [Spanish]
How do I register for KinderSmart [English] [Spanish]
🎥 How do I register for KinderSmart [English] [Spanish]
How do I log into KinderSmart [English] [Spanish]

Messaging and Case Information

How do I view/send a message in KinderSign [English] [Spanish]
How do I view/send a message in KinderSmart [English] [Spanish]
How do I review my case information in KinderSmart? [English] [Spanish]

PIN and Security Management

How do I create a PIN and secret question in KinderSign [English] [Spanish]
What do I do if I have an expired PIN? [English] [Spanish]
How do I reset my PIN? [English] [Spanish]
How do I set up PIN reset? [English] [Spanish]
How do I unlock my account with self-service reset up? [English] [Spanish]
How do I unlock my account WITHOUT self-service reset up? [English] [Spanish]