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Getting Started with KinderSystems​

If you have an active subsidy through Virginia’s Child Care Subsidy Program (CCSP) onboarding to the new childcare subsidy system, KinderSystems, you are in the right place! This guide will walk you through your attendance tracking options, how to register for them, and lastly, how to track attendance.

Step 1: What are your Attendance Tracking Options?

As a sponsor, you must track attendance daily. To do this, you have two options: KinderSign (Tablet) or KinderSmart (Mobile Phone). View the image below to learn more about each tool and choose the one that works best for you. You may use one or both.

Step 3: Track Attendance Daily

Daily attendance tracking is required. You are responsible for recording attendance each day using KinderSign or KinderSmart. If you miss a day, you can backdate the attendance entry. For step-by-step instructions, refer to the panels below.

Recording Attendance

Sponsors can record/enter attendance, which involves signing a child in or out at the childcare provider. To view an example of how sponsors can record attendance, watch the quick video below or refer to the QRC for step-by-step written instructions.

Note: Ensure that the tablet screen shows Online in the top left corner.

Backdating Attendance

Sponsors can backdate attendance, which involves entering attendance that you may have missed. To view an example of how sponsors can backdate attendance, watch the quick video below or refer to the QRC for step-by-step written instructions.

Note: Ensure that the tablet screen shows Online in the top left corner.

Recording Attendance

Sponsors can record/enter attendance, which involves signing a child in or out at the childcare provider. To view an example of how sponsors can record attendance, watch the quick video below or refer to the QRC for step-by-step written instructions.

Backdating Attendance

Sponsors can backdate attendance, which involves entering attendance that you may have missed. To view an example of how sponsors can backdate attendance, watch the quick video below or refer to the QRC for step-by-step written instructions.

Step 4: Refer back to the Help Center

Congratulations, you’ve completed the onboarding process! This guide covered the key steps to help you get started successfully with Virginia’s new child care subsidy system, KinderSystems. 

As you begin using the system in real-world situations, questions may come up about specific scenarios. That’s why we created the Help Center, a dedicated resource filled with step-by-step guides for handling common issues. Be sure to visit the Help Center any time you need support or clarification!